When will you ship my product?

We ship from the United States via USPS. After receiving your order we get to work right away but depending on how many orders are ahead of you, it may take up to 3-10 business days for you to receive your order within the USA. International orders may experience delays due to Covid-19.

How much is shipping? 

Shipping within the USA is free on all orders over $35 otherwise its $4.95. International shipping is free on all orders over $75 otherwise it's $13.95 

What is your return policy?

You are important to us and we want you to love your product! If you are not satisfied with your purchase, please email us at hello@shimmermegorgeous.com within 7 calendar days from delivery and we will be happy to find a solution or start the refund process. Please include your order # in the email. International orders are non refundable. Please note shipping fees are non-refundable. Also, return shipping costs are the customer's responsibility. The following items may not be returned: Sale items, Samples, Bundles, Limited Edition Products, and Gift Cards. If you received a free gift with your purchase you must also return the free gift for a full refund. Once we receive and inspect your returned product the refund will be processed.

My product is damaged, what can I do?

We fully inspect our packages prior to shipping and we never ship damaged products. However, if you receive a damaged product please contact us within 24 hours of delivery.

Can I cancel my order?

Please contact us immediately if you would like to cancel your order. If your product has not been fulfilled yet, we might be able to cancel the order. To avoid complications please double check before ordering.

Do you ship internationally?

Yes, we do! However, we are not responsible for any custom, duty, or import taxes your country might charge. Also, please note international orders could take longer in transit. If you do not live in the USA please see the Countries we ship to list to see if your country is on the list.

I gave you the wrong shipping address, what happens now? 

Packages sent back to us due to the buyer listing an incorrect address will require the buyer to pay to have the product reshipped to the correct address.